GHA Stars Making a Difference!
This program, now in its fifth year, encourages residents, family members and employees to give recognition when they witness an employee engaging in caring behavior toward a resident, family member or co-worker. The STARS MAKING a DIFFERNCE cards are available in various locations for any to pick up and complete when they want to recognize an exceptional employee. The STARS Committee selects one SHINING STAR per month. At the end of the year, all SHINING STARS are eligible to be nominated for the STAR of the YEAR award.
What Residents Are Saying About Employees
“Many thanks to Monica [Santos, GHA Clinic] and her can-do and want-to-help manner.”
“My real gratitude to George [Bridges, GHA Maintenance] for taking the time to be sure of the problem.”
“Gary [ Robinson, GHBC Housekeeping] did such a quick and good job. Excellent service!”
“During the design stage, Shannon [Bishop] and Mary Jo [Kavjian, both from GHBC Marketing] worked with me in brainstorming a couple of projects: desk area, and laundry room vs. pantry. Through their knowledge of the idiosyncrasies of the apartments and how other residents were using their space, I was able to make a decision. Result: I have a great desk area and a wonderful pantry.”
“Belen [Chimilio, GHBC CNA] is the epitome of professionalism in her role and, particularly, in the care and assistance she provided my mother. She was always highly responsive in a timely manner, and she astutely anticipated my mother’s needs.”